Privacy Policy

1. Information We Collect

We collect information when you use our website, including:

• Personal Information you provide: Full Name, Email Address, Phone Number, Shipping & Billing Address, Payment Details (processed securely via third-party gateways), Order History, Feedback or Product Reviews

2. How We Use Your Information

Your information helps us to:

• Process and deliver your orders
• Send order confirmations, updates, and shipping details
• Provide customer support and respond to queries, complaints, or refund requests
• Improve our website, products, and services
• Send marketing emails, only if you have opted in
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Trusted service providers: delivery partners, payment processors, and IT providers for website functionality
• Government or law enforcement agencies, when legally required

All third-party providers are contractually required to protect your data and use it only for the services they provide.

4. Payment Security

All transactions are processed through secure, PCI-DSS-compliant third-party payment gateways. Your card details are never stored on our servers.

5. Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyze site usage. You can manage or disable cookies via your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to your data
• Withdraw consent to marketing communications
• Request deletion of your account and personal information (subject to legal requirements)

To exercise your rights, contact us at hello@pulpins.com.

7. Data Retention

We retain your personal data only as long as necessary for order fulfillment, legal, accounting, or reporting requirements.

8. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us to have it removed.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

10. Updates to This Policy

This Privacy Policy may be updated without notice. Please review it periodically to stay informed of changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy:

• Email: hello@pulpins.com
• WhatsApp: +91 95915 02289